Business English Case Studies Traveloka
English Today was tasked with providing Business English Training for Traveloka. As one of Indonesia’s leading travel agents, Traveloka has partnered with airlines and hotels all over the world and offers its customers a streamlined online service that is easy to navigate and provides the best possible prices. Traveloka deals not only with local Indonesian clients and providers but must also communicate and interact with foreign English speakers of all nationalities.
When Traveloka decided that its staff needed to improve their English skills it turned to English Today as its training provider. English Today’s brilliant head teacher, Mr Jose, with more than 16 years experience in syllabus and course materials design, quickly got to work and created a truly outstanding course.
Business English Case Studies Traveloka Overview
The Service Training Program provided to Traveloka was a unique blend of call centre, travel service and communication training which integrated the individual service standard of the client. It was specifically designed for customer service staff in the travel industry who needed service training and needed to develop English language skills at the same time.
Language acquisition and development has always fascinated me which was why I pursued a career in language teaching. For the past 10 years I have pursued my passion in the research and the development of effective language learning programs and material design. My 18 years of experience in the EFL industry, working with a wide variety of different industries and with an extremely diverse student base, has provided me with valuable knowledge of how companies within specific industries operate and the communication skills needed by their employees. This has assisted me greatly in developing programs and materials that suit specific company needs and individual learning styles.
An Interview with Joe
What was your first impression of the Traveloka staff?
How did you know what you were going to teach them?
Do you feel Traveloka staff enjoyed the course?
Why did Traveloka choose English Today?
Is your company ready for the difference?
Are you satisfied learning from a desk bound English teacher who educates from the pages of out dated books or are you looking for a multi-skilled expert and motivator who can bring out the best in your staff? Let us show you our difference.
- Custom designed materials made specifically for your company.
- Real-world application, not just theories your staff will never use.
- Hand picked, entertaining and passionate English teachers.
- Immersive classroom environments where the students are the stars.
- Progress you can see and hear.
Business English Online
English Today also provides online Business English training for both companies and individuals. If you looking for a multi-skilled expert and motivator who can bring out the best in you? Let us show you our difference contact English Today Online.
Business English Case Studies Traveloka: Call Center English Program
Traveloka Call Center English Program
Business English Case Studies Traveloka (PT Trinusa Travelindo). We are grateful for the pleasure of serving you with a 3-month Business English class with Mr.Joe and Gurukumrd and meeting your business-related needs. We hope you have acquired strong comprehension in Business English.
Traveloka Presentation Program
We appreciate the kind expression of appreciation in our Business English programs given by Traveloka, and are especially grateful for the 3-month training aimed to increase the employees’ professional capabilities. We are proud to have improved our students’ self-confidence in English and look forward to serving you more.
Read a retail Business English case studies review with Christian Louboutin