5 Contoh Surat Bisnis atau Business Letter Dalam Bahasa Inggris

Surat bisnis dalam bahasa Inggris merupakan alat penting dalam dunia profesional yang tidak hanya berfungsi sebagai media komunikasi, tetapi juga menjadi representasi dari sikap dan profesionalisme sebuah perusahaan. Menulis surat bisnis membutuhkan kejelian dan kehati-hatian yang tinggi. Surat ini tidak hanya disampaikan kepada individu saja, tetapi juga bisa menjadi representasi sebuah organisasi dalam menjalin hubungan baik dengan mitra bisnis atau klien.

Dalam artikel ini, kita akan membahas 5 contoh surat bisnis dalam bahasa Inggris yang berbeda, serta bagaimana cara membuatnya dengan benar.

1. Surat Permohonan Maaf (Apology Letter)

Budi Santoso
Customer Service Manager
PT ABC
Jl. Niaga No.123
Jakarta 10001
budi.santoso@ptabc.co.id
(021) 123-4567

August 25, 2025

Ratna Sari
Purchasing Manager
PT XYZ
Jl. Dagang No.456
Jakarta 10002

Dear Ratna Sari,

I am writing to sincerely apologize for the inconvenience caused by the delay in delivering your order. We take full responsibility for the mistake and are doing everything in our power to ensure it does not happen again.

We deeply value your relationship with PT ABC and are committed to providing you with the highest level of service. As a token of our apology, we would like to offer you a 10% discount on your next purchase.

Thank you for your understanding and patience.

Sincerely,

Budi Santoso
Customer Service Manager

2. Surat Konfirmasi (Confirmation Letter)

Siti Lestari
Sales Director
Tech Solutions PT
Jl. Inovasi No.789
Surabaya 60234

August 25, 2025

Andi Pratama
Project Lead
Kreasi Desain
Jl. Seni No.321
Surabaya 60235

Dear Andi Pratama,

We are pleased to confirm that your proposal submitted on August 15, 2025, regarding the digital marketing campaign has been accepted. We appreciate the effort and creativity you have put into your proposal.

We believe that your proposal will bring valuable insights and benefits to Tech Solutions PT. Please, let us discuss the next steps and a timeline for the implementation.

Once again, thank you for your commitment.

Best regards,

Siti Lestari
Sales Director

3. Surat Permintaan Informasi (Inquiry Letter)

Ahmad Setiawan
Purchasing Officer
PT Solusi Energi Hijau
Jl. Ekologi No.101
Bandung 40123

August 25, 2025

Dewi Ratnasari
Product Specialist
Inovasi Surya
Jl. Surya No.202
Bandung 40124

Dear Dewi Ratnasari,

I am writing to inquire about your range of photovoltaic panels. We are interested in learning more about their specifications and how they can be integrated into our renewable energy projects.

Could you please provide us with the detailed specifications, pricing list, and availability?

Looking forward to your prompt response.

Thank you.

Sincerely,

Ahmad Setiawan
Purchasing Officer

4. Surat Pesanan (Order Letter)

Rini Handayani
Procurement Manager
PT Makanan Sehat
Jl. Gizi No.303
Medan 20112

August 25, 2025

Dedi Supriyadi
Sales Representative
Tani Organik
Jl. Tani No.404
Medan 20113

Dear Dedi Supriyadi,

We are pleased to place an order for the following items as per the quotation Q1023 dated August 20, 2025:

500 units of Organic Quinoa, Product Code: QN500

300 units of Whole Grain Rice, Product Code: RICE300

Please ensure the delivery of these items by September 5, 2025, to our address mentioned above.

Thank you for your service and support.

Best Regards,

Rini Handayani
Procurement Manager

5. Surat Penawaran (Offer Letter)

Agus Wiranto
Marketing Head
PT Mebel Mewah
Jl. Desain No.505
Bali 80361

August 25, 2025

Tya Nugraha
Interior Designer
Ruang Elegant
Jl. Gaya No.606
Bali 80362

Dear Tya Nugraha,

We are excited to offer you our new line of luxury home furniture at a special introductory price. Our collections are designed to provide comfort and style that complements any interior design.

We would love to discuss how PT Mebel Mewah can contribute to your business goals and objectives. Please contact us at (0361) 987-6543 or agus.wiranto@mebelmewah.co.id to schedule a meeting at your convenience.

We look forward to the opportunity to work with you.

Warm Regards,

Agus Wiranto
Marketing Head

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