Staff hotel yang ramah menyambut tamu di meja resepsionis, mengenakan jas formal untuk memberikan layanan profesional dalam suasana modern.

3 Common Hotel Guest Situations and How to Handle Them in English

The world of hospitality often demands quick thinking and excellent communication skills, especially in English. In Indonesia’s steadily rising post-pandemic hospitality market, ET Mates must be well-equipped to handle diverse guest situations with confidence. Whether it’s assisting an injured guest, resolving noise complaints, or addressing concerns about safety would be some of the scenarios where […]

3 Common Hotel Guest Situations and How to Handle Them in English Read More »