SYLLABUS
CORE Professional Communication Skills
This communications course has been designed to provide the essential skills that have been identified to be commonly lacking and/or require guidance in the professional world, especially in Indonesia. All of the lessons and materials have been curated to improve the soft and hard skills that are fundamental for the development of the participants’ careers and create added value for the company or institution at which they are employed. This course will also heighten the awareness of the world around them and support our mission to build greater ethics and principles in communication to all. The materials are transferable to other languages, with only some of the meetings being English-centric.
The course is for employees and companies who need to broaden their professional communication with internal and external customers, resulting in improved company culture, hastened efficiency, greater productivity and a workforce with heightened value.
01
Effective Oral Communication
14 hours
- Effective Meeting Practices
- Explaining Vocabulary/Jargon to the 'Layman'
- Using Tactful language
- Mastering Conversation
- Providing Clear Explanations
02
Powerful Presentations
8 hours
- Effective Presentation Delivery Style
- Designing Engaging Presentation Introductions
- Presentation Structure, Conclusions, and PPTs
The flow is designed to focus on bridging the gap between active and passive learning. Therefore, the activities towards the beginning of the course are based around fluency driven content, such as meetings, role-plays and presentations. This should drive the confidence levels of the participants up through the reduction of fear, and in turn, hasten the ability for the to absorb material that requires accuracy. Topics such as email writing and paraphrasing require a foundational appreciation of general communication to understand the need for more accurate forms too.
03
Professional Writing
6 hours
- Writing Effective Emails
- Describing Processes and Flowcharts
04
Universal Fundamentals
12 hours
- Using Connectives and Linkers
- Describing Trends and Statistics
- Understanding Business Ethics
- Paraphrasing
Participants are recommended to be Pre-Intermediate level and above. This course DOES NOT accept beginners of English since English is not the primary goal.
- Body language
- Tone
- Emphasis
- Chunking
Effective Meeting Practices
- Facilitating Meetings
- Participant Behaviour
- Giving Opinions
- Disagreeing
- Making Group Decisions
Creating meritocracies.
Higher efficiency of meetings.
More ethical strategies of decision making.
Explaining Vocabulary/Jargon to the ‘Layman’
- Explaining technical Language
- Giving Strategies for explaining meaning
Navigating translation issues. Ability to explain to non-experts.
“The New Boss” Case Study
- Problem Solving
- Reading Comprehension
- Listening Comprehension
- Giving Opinions
- Disagreeing
Making meritocratic decisions where there is no “correct” answer.
Using Tactful language
- Providing Sentence Structures
- Listening Comprehensions
- Sentence creation
Understanding situations that require more empathy and delivering message accordingly. For speaking and writing.
Tactful Language Roleplays
- Speaking activities
- Improvisation
Understanding applicable situations that require more empathy and delivering message accordingly.
Using Connectives and Linkers
- Body language
- Tone
- Emphasis
- Chunking
Core vocabulary for connecting ideas in writing and speaking.
Providing the cultural concept of vocabulary variety
desirability.
Allows for creativity.
Describing Processes and Flowcharts
- Grammar: present simple passive
- Describing flowcharts
Being able to describe complex ideas simply and clearly.
Will support S.O.P. creation.
Designing Engaging Presentation Introductions
- Structure
- Empowerment Promises
- Hooks
Delivering engaging and interesting introductions to generate more audience information retention.
LESSON 10
Describing Trends and Statistics
- Differentiating diagrams/charts
- Vocabulary for Trends and Statistics
- Grammar: Present simple/Present Continuous/Past Simple/Present Perfect
Enhancing the language for presentations and writing.
Deeper understanding of practical grammar applications.
Mastering Conversation
- Listening Comprehension: TEDx Talk
- Discussing Ideas of topic
Improve the ability to have deeper and more meaningful conversations.
Meeting, team, social productivity improvements.
Understanding Business Ethics
- Providing Concepts and Ideas about various positive and negative business ethics
- Discussion
- vocabulary/idioms
For greater understanding of good practices and why it is important to have strong values and principles for the individual as well as the group.
Business Ethics Roleplays
- Speaking activities
- Improvisation
Understanding various situations and using critical thinking skills and knowledge to solve them as individuals and in groups.
This should create a more ethical environment and atmosphere within the business space.
LESSON 14
Paraphrasing Part 1
Paraphrasing techniques: grammar, vocabulary, word formation
Providing the necessary ability to say the same thing in a variety of ways in order to generate more interest to audience and be able to speak more clearly.
Paraphrasing Part 2
- Paraphrasing techniques: sentence and paragraph transformations
Providing the necessary ability to say the same thing in a variety of ways in order to generate more interest to audience and be able to speak more clearly
