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Business English email Writing Training

Business English email Writing Training

This module will Improve your ability to communicate well via email, write with your audiences expectation in mind and ensures your massage is understood. Learn how to write emails that enhance cooperation and sales by creating direct and indirect sentences that inspire your desired actions.

Introduction to E-mails

TOPIC

  • Introduction to email
  • E-mail structure
  • Subject lines
  • Opening to closing
  • Formality

STRUCTURE

Questionnaire

Big Brother is watching…
and checking your emails

Can we make a start now?

TOPIC

  • Register
  • Formal and informal phrases
  • Abbreviations
  • Correct spelling

STRUCTURE

Emoticons

How important is accuracy in E-mails?

Enquiries

TOPIC

  • Writing and replying to enquiries
  • The advantages and disadvantages of E-mail
  • Polite language

STRUCTURE

  • E-mail addresses & symbols
  • The danger of viruses
  • Direct/indirect sentences
  • Active/passives sentences

Requesting Action

TOPIC

  • Writing to colleagues
  • Talking about deadlines and taking action
  • Common verb-noun phrases

STRUCTURE

  • Acronyms and abbreviations
  • To cc or not to cc?
  • Expressions related to enquiries

Exchanging Information

TOPIC

  • Informing and replying
  • Colloquial phrases and contractions
  • Quoting a previous E-mail
  • Being diplomatic

STRUCTURE

  • Domain names
  • Have you been spammed?
  • Sentence Structure (grammar)
  • Organization

Making and Confirming Arrangements

TOPIC

  • Typical phrases for making arrangement
  • Prepositions of time
  • Saying “sorry”
  • Confirming an order

STRUCTURE

  • Acronyms and abbreviations
  • To cc or not to cc?
  • Register ( vocabulary/ expression)

 

Business English Conversation Training

The Business English Conversation training module will help or your team communicate confidently and effectively in English. Engage colleagues and clients and strong relationships that will benefit you and your company for years to come.

 

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