English Today’s English for Human Resource Professionals program builds the important communication skills required in an international HR environment.
- You will build more confidence communicating with your international network
- You will use accurate training terminology when discussing international HR topics and themes
- You will produce clearer and more persuasive written documents
Core subject areas for each English for Human Resource Professionals course will include
- Effective use of key HR terminology
- Tools for writing clear briefs, manuals and strategy papers
- Fluency enhancement for presenting information
- Development of listening skills for formal meetings and teleconferencing
Unit 1
Recruitment
- Job description
- Person specification
- Recruitment sources and advertising
- The language of job description
- Exchanging information
- Making suggestions
- Agreeing and disagreeing
Unit 2
Selection
- Job advertisement
- A curriculum vitae
- The job interview
- Ageism
- Arranging an appointment
- The language of interview questioning
- Establishing rapport
Unit 3
Employee Relations
- Employment contracts
- Disciplinary and grievance procedure
- Health and safety at work – stress and workplace injuries
- The language of Contract
- Writing offers and rejection letters
- Giving and requesting information
Unit 4
HR Development
- HR Development practices
- Dealing with staff problems
- Appraisal interview and reports
- Training courses
- Equal opportunities and diversity
- Making recommendation
- The language of appraisal interviews (diplomatic language, softening disagreement)
Unit 5
Reward and Remuneration
- Salary and fringe benefits
- Salary reviews
- Asking for and giving feedback
- Clarifying
- Agreeing and disagreeing
- Interrupting
- Talking about figures and numbers
Unit 6
Industrial relations
- Role of trade unions
- Labour relations
- A wage negotiations
- The language of negotiating (persuading, bargaining)
